The Different Types of Customer Service : Using a Customer’s Name
June 3rd, 2009 by admin
Learn the importance of using the customer’s name when dealing with customer service issues over the phone with expert training tips in this free online customer service training video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Duration : 0:1:17
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Posted in different types of communication | 1 Comment »

June 3rd, 2009 at 3:26 pm
i’m going to star …
i’m going to star working at “nco” and this is helping me for the position that i applay thanks…!!