July 21st, 2009 by admin
Learn how to make sure the information provided is accurate in customer service situations with expert training tips in this free online customer service training video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Duration : 0:1:59
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July 14th, 2009 by admin
Learn how to perfect the sign off in customer service situations with expert training tips in this free online customer service training video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Duration : 0:1:21
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June 9th, 2009 by admin
http://www.exploringyouruniqueness.com/
This is an excerpt from the Exploring your Uniqueness series taught by Beth Arnurius and Russ Porcella.
Duration : 0:1:21
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June 3rd, 2009 by admin
Learn the importance of using the customer’s name when dealing with customer service issues over the phone with expert training tips in this free online customer service training video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Duration : 0:1:17
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May 25th, 2009 by admin
Learn why it’s important to look professional when working in customer service with expert training tips in this free online customer service training video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC
Duration : 0:1:33
Read the rest of this entry »
Posted in different types of communication | No Comments »
