How to Interview for a Job : Job Interviewer Non-Verbal Behaviors

Be aware of the interviewer’s body language. Learn about job interviewers non-verbal behaviors in this free career advice video from a communications expert.

Expert: Tracy Goodwin
Bio: Tracy has a Master’s in Corporate Communication and 10 years experience in professional speaking.
Filmmaker: MAKE | MEDIA

Duration : 0:1:21

Preparing for a Job Interview : Job Interviews: Nonverbal Behavior

Always make eye contact when in an interview. Learn how to analyze nonverbal behavior before going to job interviews in this free career advice video from a communications expert.

Expert: Tracy Goodwin
Bio: Tracy has a masters in corporate communication and ten years experience in professional speaking.
Filmmaker: MAKE | MEDIA

Duration : 0:1:51

The Different Types of Customer Service : The Importance of Concentration in Customer Service

Learn why complete concentration and focus is required of any customer service person with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been [...]

The Different Types of Customer Service : How to give a Greeting in Customer Service

Learn more about greeting a customer on the phone with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in [...]

The Different Types of Customer Service : Show & Tell Exercise for Customer Service

Learn a show and tell exercise that will help you better understand why demonstration is important in customer service with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience [...]