Types of Communication » Training http://typesof-communication.com Types Of Communication That Work in Every Situation Wed, 29 Feb 2012 02:07:09 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Reading Milt 1 http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/reading-milt-1 http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/reading-milt-1#comments Tue, 27 Apr 2010 19:37:21 +0000 admin http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/reading-milt-1 2 Reading Milt 1Dr. Ron Bailes examines subconscious behavior at www.peoplereadingbodylangugage.com

Duration : 0:6:37


]]> http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/reading-milt-1/feed 0 The Different Types of Customer Service : The Importance of Concentration in Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-concentration-in-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-concentration-in-customer-service#comments Tue, 11 Aug 2009 06:24:19 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-concentration-in-customer-service 2 The Different Types of Customer Service : The Importance of Concentration in Customer ServiceLearn why complete concentration and focus is required of any customer service person with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:0


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-concentration-in-customer-service/feed 0 The Different Types of Customer Service : How to give a Greeting in Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-give-a-greeting-in-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-give-a-greeting-in-customer-service#comments Tue, 04 Aug 2009 09:23:17 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-give-a-greeting-in-customer-service 2 The Different Types of Customer Service : How to give a Greeting in Customer ServiceLearn more about greeting a customer on the phone with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:1


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-give-a-greeting-in-customer-service/feed 0 The Different Types of Customer Service : Show & Tell Exercise for Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-show-tell-exercise-for-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-show-tell-exercise-for-customer-service#comments Tue, 28 Jul 2009 12:14:51 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-show-tell-exercise-for-customer-service 2 The Different Types of Customer Service : Show & Tell Exercise for Customer ServiceLearn a show and tell exercise that will help you better understand why demonstration is important in customer service with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:53


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-show-tell-exercise-for-customer-service/feed 0 The Different Types of Customer Service : Accuracy of Information in Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-accuracy-of-information-in-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-accuracy-of-information-in-customer-service#comments Tue, 21 Jul 2009 10:48:30 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-accuracy-of-information-in-customer-service 2 The Different Types of Customer Service : Accuracy of Information in Customer ServiceLearn how to make sure the information provided is accurate in customer service situations with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:59


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-accuracy-of-information-in-customer-service/feed 0 The Different Types of Customer Service : How to Sign Off in Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-sign-off-in-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-sign-off-in-customer-service#comments Tue, 14 Jul 2009 13:10:50 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-sign-off-in-customer-service 2 The Different Types of Customer Service : How to Sign Off in Customer ServiceLearn how to perfect the sign off in customer service situations with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:21


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-how-to-sign-off-in-customer-service/feed 0 Mattress Firm – Customer Communication http://typesof-communication.com/uncategorized-types-of-communication-posts/mattress-firm-customer-communication http://typesof-communication.com/uncategorized-types-of-communication-posts/mattress-firm-customer-communication#comments Tue, 14 Jul 2009 13:10:23 +0000 admin http://typesof-communication.com/4/mattress-firm-customer-communication 2 Mattress Firm Customer CommunicationThe average consumer doesn’t have an appreciation for the subtle differences between mattresses, which makes them skeptical of sales people.

Mattress Firm plans to become the first National Mattress chain with hopes that their sales force can help lead this expansion. In 2007, the company launched a program to help sales people better relate to their customers. This program, which combined elements of consumer psychology and critical thinking, was so important to their organization that they choose to launch it at their national leadership conference.

The program teaches sales people about non-verbal behaviors and methodologies for recognizing them; because of this, the program is very hands-on. The program is currently built into the initial sales training and has reduced turnover while improving customer satisfaction.

Duration : 0:3:33


]]> http://typesof-communication.com/uncategorized-types-of-communication-posts/mattress-firm-customer-communication/feed 0 China – Nonverbal communication http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/china-nonverbal-communication http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/china-nonverbal-communication#comments Wed, 03 Jun 2009 20:26:37 +0000 admin http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/china-nonverbal-communication 2 China Nonverbal communicationLearn to read and interpret emotions in the face of your Chinese friend, employee or negotiation partner. The Global Emotion software helps you read between the lines in order to improve your communication skills with Chinese people. www.globalemotion.de

Duration : 0:1:43


]]> http://typesof-communication.com/types-of-communication/types-of-non-verbal-communication/china-nonverbal-communication/feed 0 The Different Types of Customer Service : Using a Customer’s Name http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-using-a-customers-name http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-using-a-customers-name#comments Wed, 03 Jun 2009 20:26:35 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-using-a-customers-name 2 The Different Types of Customer Service : Using a Customers NameLearn the importance of using the customer’s name when dealing with customer service issues over the phone with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:17


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-using-a-customers-name/feed 1 The Different Types of Customer Service : The Importance of Appearance in Customer Service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-appearance-in-customer-service http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-appearance-in-customer-service#comments Mon, 25 May 2009 16:50:39 +0000 admin http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-appearance-in-customer-service 2 The Different Types of Customer Service : The Importance of Appearance in Customer ServiceLearn why it’s important to look professional when working in customer service with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Duration : 0:1:33


]]> http://typesof-communication.com/types-of-communication/different-types-of-communication/the-different-types-of-customer-service-the-importance-of-appearance-in-customer-service/feed 0