This was a presentation from the “Interpersonal Communication” manual, Project #3, “Diffusing Verbal Criticism.” Bruce took advantage of a real incident to add realism to the usual role-played presentation.

Toastmasters is the world’s largest educational organization specializing in communications and leadership skills. The Ontario Toastmasters Club meets in Ontario Oregon each Thursday at 12:00 noon. To learn more, send us a message.

Duration : 0:7:9

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Authentic materials are used by native speakers of a language for actual communication. Authentic materials are good tools for language teaching and learning because they are:

* Interesting.
* They use real language.
* They can be chosen for individual interests.
* They illustrate accurate use of language in the target culture.
* And, they help students learn how to get as much information as they can, even if they can’t understand everything, or even very much.

An innovative offering from the Office of English Language Programs, Shaping the Way We Teach English, is a 14-module teacher training video series developed and produced in cooperation with the University of Oregon.

Duration : 0:11:11

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The average consumer doesn’t have an appreciation for the subtle differences between mattresses, which makes them skeptical of sales people.

Mattress Firm plans to become the first National Mattress chain with hopes that their sales force can help lead this expansion. In 2007, the company launched a program to help sales people better relate to their customers. This program, which combined elements of consumer psychology and critical thinking, was so important to their organization that they choose to launch it at their national leadership conference.

The program teaches sales people about non-verbal behaviors and methodologies for recognizing them; because of this, the program is very hands-on. The program is currently built into the initial sales training and has reduced turnover while improving customer satisfaction.

Duration : 0:3:33

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This was a presentation from the “Interpersonal Communication” manual, Project #3, “Diffusing Verbal Criticism.” Bruce took advantage of a real incident to add realism to the usual role-played presentation.

Toastmasters is the world’s largest educational organization specializing in communications and leadership skills. The Ontario Toastmasters Club meets in Ontario Oregon each Thursday at 12:00 noon. To learn more, send us a message.

Duration : 0:7:9

Read the rest of this entry »

The focus in this module is on Integrating Skills. We usually talk about four primary language skills: receptive skills, listening and reading; and, productive skills, speaking and writing. There are also sub-skills, which are a necessary foundation for the four primary skills: grammar, vocabulary, pronunciation, and non-verbal skills. In this module, we will look at some real classroom examples of integrating skills, using one or more graphic organizers for analysis.

An innovative offering from the Office of English Language Programs, Shaping the Way We Teach English, is a 14-module teacher training video series developed and produced in cooperation with the University of Oregon.

Duration : 0:12:57

Read the rest of this entry »