adult social care

2 types of non verbal communication active and passive

Body language such as posture, position, arms folded or unfolded

sign language

facial expressions, gaze, gestures, postures, and tones of voice. Also included are grooming habits, body positioning in space, and consumer product design (e.g., clothing cues, food products, artificial colors and tastes, engineered aromas, media images and computer-graphic displays). Nonverbal cues include all expressive signs, signals and cues (audio, visual, tactile, chemical, etc. [see AFFERENT CUE])–which are used to send and receive messages apart from manual sign language and speech.

Usage: Each of us gives and responds to thousands of nonverbal messages daily in our personal and professional lives–and while commuting back and forth between the two. From morning's kiss to business suits and tense-mouth displays at the conference table, we react to wordless messages emotionally, often without knowing why. The boss's head-nod, the clerk's bow tie, the next-door neighbor's hairstyle–we notice the minutia of nonverbal behavior because their details reveal a. how we relate to each other, and b. who we think we are.

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